PRIVACY AND COOKIE POLICY – www.bigatton.it
Last updated: 16 October 2026
INFORMATION ON THE PROCESSING OF PERSONAL DATA
This notice describes how Bigatton Produzione S.n.c. processes the personal data of visitors to www.bigatton.it and its pages in all languages. It is provided pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 ("GDPR"), Italian Legislative Decree 196/2003 as amended by Legislative Decree 101/2018 ("Italian Privacy Code"), and the Italian Data Protection Authority's Guidelines on cookies and other tracking tools of 10 June 2021.
This notice applies only to this website. The online store www.bigattonshop.com and external sites accessed through links (social networks, video platforms) have their own privacy notices.
1. DATA CONTROLLER
The data controller is Bigatton Produzione S.n.c., Via San Giacomo 55/A, 30026 Portogruaro (VE), Italy – VAT No. IT 02325740278.
- Email: bigatton@bigatton.com
- Telephone: +39 0421 271554
For any request concerning your data, write to the email address above and put "Privacy" in the subject line. The Controller has not appointed a Data Protection Officer (DPO), as it is not required to do so under Article 37 GDPR.
2. DATA PROCESSED
Browsing data. The systems operating the website automatically acquire certain data transmitted as part of Internet protocols: IP address, date and time of the request, pages visited, browser and operating-system type, and server response code. These data are used to provide the website, ensure its security and identify possible misuse; they are not used to identify the user.
Data provided voluntarily. If you contact us by email, telephone or WhatsApp, we process the data you provide (name, company, contact details and request contents). Please do not send unnecessary data, particularly special-category data (Article 9 GDPR).
Data collected through cookies and third-party services. These are described in the Cookie Policy (section 6).
The website does not offer registration, a reserved area or online purchases, and is not aimed at children under 14.
3. PURPOSES AND LEGAL BASES
- a) Provide the website and ensure its security and operation · Data: browsing data, technical cookies · Legal basis: the Controller's legitimate interests (Article 6(1)(f) GDPR)
- b) Respond to requests for information, quotations and catalogues · Data: voluntarily supplied data · Legal basis: pre-contractual steps requested by the data subject (Article 6(1)(b)) or legitimate interests (Article 6(1)(f))
- c) Manage existing commercial relationships · Data: voluntarily supplied data · Legal basis: performance of a contract (Article 6(1)(b)) and legal obligations (Article 6(1)(c))
- d) Website usage statistics (if activated) · Data: browsing data, online identifiers · Legal basis: consent (Article 6(1)(a) GDPR; Article 122 Italian Privacy Code)
- e) Display the interactive map · Data: IP address and technical data transmitted to Google · Legal basis: consent (Article 6(1)(a) GDPR; Article 122 Italian Privacy Code)
- f) Establish, exercise or defend legal claims · Data: relevant data · Legal basis: legitimate interests (Article 6(1)(f))
Providing contact details is optional, but without them we cannot reply to your request. Consent to non-technical cookies is freely given and can be withdrawn at any time; refusing does not prevent you from browsing the website. Data are not used for automated decision-making or profiling.
4. PROCESSING METHODS, RETENTION AND RECIPIENTS
Data are processed electronically and, where necessary, on paper, using appropriate technical and organisational measures to protect against unauthorised access, loss or disclosure (Article 32 GDPR). The website uses an encrypted HTTPS connection.
Retention periods
- Technical server logs: for as long as needed for security and service management, normally no more than 30 days, except where necessary to investigate unlawful activity.
- Contact requests not resulting in a commercial relationship: up to 24 months from the last exchange.
- Data relating to contractual relationships and tax records: 10 years (Article 2220 Italian Civil Code).
- Cookie preferences: up to 6 months, after which you will be asked again; you can change your choice sooner at any time.
Recipients. Data may be processed by the Controller's authorised personnel and suppliers acting as processors under Article 28 GDPR: hosting provider Register.it S.p.A., email service (provided contact: dpo@dada.eu), IT consultants and accountants. Google, if you enable Maps or statistics, and Meta, if you contact us via WhatsApp, may also process data as independent controllers under their own notices. Data are neither disclosed publicly nor sold.
Transfers outside the EU. Use of Google or WhatsApp services may involve transfers to the United States. Such transfers rely on the European Commission adequacy decision concerning the EU-US Data Privacy Framework (July 2023) for certified companies and/or Standard Contractual Clauses (Article 46 GDPR).
5. DATA SUBJECT RIGHTS
You may exercise the rights under Articles 15–22 GDPR at any time:
- access to your data and a copy of them;
- correction of inaccurate or incomplete data;
- erasure ("right to be forgotten"), where applicable;
- restriction of processing;
- portability of data you provided where processing is automated and based on consent or a contract;
- objection to processing based on legitimate interests;
- withdrawal of consent without affecting the lawfulness of prior processing.
To exercise your rights, write to bigatton@bigatton.com. We will respond within one month, extendable by two months in complex cases (Article 12 GDPR).
If you believe processing infringes the law, you can lodge a complaint with the Italian Data Protection Authority, Piazza Venezia 11, 00187 Rome – www.garanteprivacy.it, or the supervisory authority in the EU country where you live or work.
6. COOKIE POLICY
Cookies are small text files saved by the website on your device; similar tools (such as browser local storage) function in the same way. Under Article 122 of the Italian Privacy Code, technical tools may be used without consent; all others require your explicit consent.
What happens on your first visit. A banner allows you to accept all, reject all (including by closing the banner with the "X") or choose by category. Until you consent, no non-technical cookies or services are activated. The banner is not shown again for 6 months unless there are significant changes to the services used.
Tools used
- bigatton_privacy_choice_v1 (local storage) · Provider: Bigatton (first party) – Category: technical · Purpose: stores cookie choices and date · Duration: 6 months – Consent: not required
- Google Maps · Provider: Google Ireland Ltd. – Category: functional / third party · Purpose: displays an interactive map of the premises; Google receives IP and technical data and may use its own cookies · Duration: according to Google policies · Consent: required ("Maps" category or "Load Google Maps" button)
- [GA4] Google Analytics 4 (_ga, _ga_<ID>) · Provider: Google Ireland Ltd. – Category: statistics · Purpose: measures website use in aggregated form · Duration: up to 2 years – Consent: required ("Statistics" category)
Services that do not set cookies. Videos on the pages and PDF catalogues are hosted on our server. Fonts and icons are loaded locally without requests to external services. The buttons leading to Facebook, Instagram, LinkedIn, YouTube, WhatsApp and bigattonshop.com are simple links: no data are transmitted to those websites until you open them.
Third-party notices
- Google: https://policies.google.com/privacy – technologies used: https://policies.google.com/technologies/cookies
- Meta (WhatsApp, Facebook, Instagram): https://www.whatsapp.com/legal/privacy-policy-eea
- LinkedIn: https://www.linkedin.com/legal/privacy-policy
How to change your choices. You can change or withdraw consent at any time via the "Cookie preferences" link at the bottom of every page. You can also delete or block cookies in browser settings (Chrome, Firefox, Safari, Edge); blocking technical cookies might prevent your preferences from being remembered.
7. CHANGES TO THIS NOTICE
The Controller may update this notice following legal changes or changes to the website's services. The current version is always published on this page.
Last updated: 16 October 2026.
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